Shipping policy

At thekickshub, we are committed to delivering your order in a fast, safe, and reliable manner. Please review our shipping policy below to understand how we handle deliveries and what you can expect after placing an order.

1. Shipping Method & Carriers

We work with trusted shipping carriers including FedEx, DHL, and United States Postal Service (USPS), depending on your selected shipping level, delivery location, and carrier availability.

These shipping partners help ensure timely and secure delivery for our customers.

2. Shipping Fees

We currently offer Free Shipping on all orders.

All costs related to shipping, including taxes, customs duties, or any additional regulatory fees, are covered by us unless otherwise stated at checkout.

If any shipping fee changes arise in the future, this section will be updated accordingly.

3. Order Processing Time

All orders are typically processed and prepared for shipment within 3–5 business days after payment is confirmed.

Processing time may vary slightly during high-volume sale periods, clearance events, holidays, limited drops, or back-to-school promotions.

4. Delivery Time

Estimated Delivery Time: After dispatch, most orders are delivered within 9–14 business days, depending on your location.

Delivery times are estimates and may vary due to carrier delays, weather conditions, holidays, customs processing, incorrect addresses, or other circumstances outside our control.

5. Tracking Updates

Once your order ships, a tracking link will be sent to your email address and/or phone number provided at checkout.

6. Delivery Issues & Support

Tracking Delays: If your tracking number has not been updated for more than 30 days, please contact us. We will investigate the issue and may either resend your order or issue a full refund, depending on the situation and your preference.

Change of Delivery Address: You may request a change of delivery address before the order is dispatched. Once an order has been shipped, we are unable to modify the delivery address.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is delayed, returned, or lost due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply.

8. Limited Drop & Clearance Notice

Many products on thekickshub are part of limited drops, clearance deals, seasonal markdowns, or limited-size inventory.

During high-volume sale periods, processing and shipping may take slightly longer. Once a size sells out, restock is not guaranteed.

Need Help?

If you experience any issues or have questions about your shipment, please contact our support team:

Email: support@thekickshub.shop
WhatsApp: +1 (618) 886-8026
Website: thekickshub.shop